Frequently Asked Questions

Easy! All you need to do is choose items you want to buy and proceed to the checkout page. Once you’ve filled in your shipping details, you will be able to complete the order by paying with Instant EFT, Credit Card, Debit Card via Payfast. We also have a bank deposit payment option.

Your information is safe with us. We use the best security software in the market and keeps our website update. We only use the info you share with us to fulfilment purposes. For more details on what we do  with your information, feel free to visit our Privacy Policy page.

Shipping costs are based on the weight of the order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the cart or checkout page. Once at the cart or checkout screen, you can add your address and shipping charges will be displayed.

We make every effort to fulfill your order within a or 1 business day of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on weekends.

 Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. 

We do allow collections once the order has been paid in full and cleared on our account. We’ll need some time to carefully pack and check the order before collection. To arrange a collection all you need to do is to get in touch with us for arrangements.

Correct, you can contact us on [email protected] and we’ll help with the cancellation, changes and refund.